*Due to Government regulations all guests are required to submit their party details to assist with COVID-19 track & trace procedures.THIS IS NOT TO BOOK A TABLE! 95 Quayside, Newcastle, Tyne & Wear, NE1 3DH. I also had a lovely flat white coffee, and my wife had the katsu wrap, which she enjoyed. We are very happy to hear that you enjoyed your recent meal with us and that you found us excellent value for money during restaurant week and also that you...More, This is the version of our website addressed to speakers of English in the United States. I asked for extra gravy and was brought a tiny portion in a pot. The food was good, but nothing special. Trace and Trace scanned on entry, and a one way system around the restaurant. £50.00, £75.00, We are happy to hear that you had an enjoyable evening with us, and found the food and service to be good, we apricate and respect everyone's opinions and feedback but...More, Visited Tomahawk Ponteland for the 2nd time last week, to take advantage of a 'Restaurant Week' promotion they were running. Are you sure you want to delete this answer? Didn't sit out there though becuase there were no outdoor heaters or anything.More, Good evening, Our lunch arrived, the vegetables were nice but there was an extremely small portion of beef (two very small slices) on both mine and my husbands lunch, my son seemed to have a slightly larger portion on his plate. © 2020 Tomahawk Steakhouses Newcastle Ltd & Tomahawk After starters, we each had the 8oz Rump with fires and salad, and an additional side each. I really believe that they had ran out but made what they had stretch to serve us. His offer to rectify the situation was to offer 20% off a future meal which I think is an insult and really poor having spent £210 in this restaurant in the last few days!More, Visited the Ponteland restaurant today. When I received my bill I was charged £3 for the tiny thimble of gravy, when I questioned this I was told chef ‘goes mad’ when you ask for extra gravy and don’t charge for it! Even my dad was impressed and that is an achievement in itself!! Please see our Privacy Policy. We are very happy to hear that you enjoyed your recent lunch time visit with us and that you found your burger to be fantastic ! Book Tomahawk Steakouse Ponteland, Ponteland on Tripadvisor: See 79 traveler reviews, 76 candid photos, and great deals for Tomahawk Steakouse Ponteland, ranked #1 of 1 specialty lodging in Ponteland and rated 4.5 of 5 at Tripadvisor. Visited in October, excellent food, poor service. Even my dad was impressed and that is an achievement in itself!! delivered the food to the table I can only describe my feeling like when Harrison ford (or Indiana jones) sees the gold statue he steals for the first time. Get quick answers from Tomahawk Steakhouse Ponteland staff and past visitors. Thank you for taking the time to leave us a good review, On my way out I passed a gentleman who looked to be in some kind of supervisory role, I pointed out our experience today, showed him the photo of my lunch and he accepted that this was not the normal standard. Available in values of: £25.00, We were seated and then ten minutes later they asked if we were ready to order food, asked if I could order some drinks as well as the food as no one...had took our drinks order. Didn't sit out there though becuase there were no outdoor heaters or anything. GIFT VOUCHERS ARE NOT ELIGIBLE FOR TAKEAWAYS. Allergen information is available - please ask a member of staff for details. Thank you for taking the time to leave us such a fantastic review, £50.00, £75.00, His response was again to give feedback to the Head Chef, he also asked us to submit the photo by email which we have done. The food was incredible. See availability The fine print Please inform Tomahawk Steakhouse Ponteland in advance of your expected arrival time. Maybe two slices are correct but that would depend on the size of the slice? Thank you for taking the time to leave us such a great review, Overall an enjoyable visit but wouldn't rush back in future or highly recommended as somewhere to definitely go. 3 Course for £15... what's not to like!! All staff were very polite and attentive, so the service charge was not an issue. This time, the service was excellent, and in particular the girl serving us, Natalie. Rooms start from £95 inc. VAT for two people and include a full breakfast. It would've been a 5 star review but they forgot the katsu sauce, and we had to remind them of this, but I certainly wouldn't hold that against them as everything was quality and I'm sure to return. Both were cooked perfectly! Drinks were extra, and a 10% service charge (voluntary) added to the bill. Tue Food: 9am - 9pm / Bar: 11pm £200.00. Tomahawk Steakhouse Ponteland, Newcastle upon Tyne: See 741 unbiased reviews of Tomahawk Steakhouse Ponteland, rated 4.5 of 5 on Tripadvisor and ranked #102 of 1,150 restaurants in Newcastle upon Tyne. !More, Good afternoon, My wife and I popped in lunchtime and I had my heart set on a juicy burger, as I hadn't had one for ages. We are very pleased to hear that you enjoyed your recent meals with us and found the food to be delicious especially the steaks and that they were both cooked...More, Food was absolutely fabulous! We visited tomahawk Ponteland for dinner the food was delicious especially the steaks. Can a gluten free person get a good meal at this restaurant? Nice enough though, no issues with anything specifically - just pretty average. We were given knifes and they had ran out of forks so the lady said they would be back with them in a minute. The drinks didn’t arrive until after the food. Thu Food: 9am - 9pm / Bar: 11pm It is a bit pricey but as a treat I don’t think you can go wrongMore, Good evening , All staff were very polite and attentive, so the service charge was not an issue. We were served by Lena and Elliot who were both professional, friendly and expeditious! When they...delivered the food to the table I can only describe my feeling like when Harrison ford (or Indiana jones) sees the gold statue he steals for the first time. Maybe two slices are correct but that would depend on the size of the slice? The service was terrible! It is a bit pricey but as a treat I don’t think you can go wrong. I also had a lovely flat white coffee, and my wife had the katsu wrap, which she enjoyed. Note: your question will be posted publicly on the Questions & Answers page. Tomahawk Steakhouse, Potto, Newcastle, Yarm, Ponteland | Specialist country restaurant & bar serving the best Himalayan salt dry aged beef, plus fantastic fish, more meat & vegetarian options. The girl who served us was nice, apologetic and said she would feedback to chef however I had no confidence this would happen or that anything would change in future. This is a great restaurant, and we can't wait to come again. Steakhouse, Seafood, British, Contemporary, Takeout, Reservations, Seating, Parking Available, Street Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Outdoor Seating, Gift Cards Available, Tomahawksteakhouse, Guest Relations Manager at Tomahawk Steakhouse Ponteland, responded to this review.