The customer will be provided with an option to Unlink DStv Package. Next. Trouble Signing In? A Connect ID is required in order to access certain website and App functionality, as well as all services linked to DStv. Are you looking to login to DSTV Now? A customer can sign into the DStv website https://connect.dstv.com or DStv app and select “Manage Account Links”. Click on the “Sign in,” button to the top right corner of your screen. Sign into DSTV Connect using your email and password; Enjoy your favorite shows. How many times can a customer request an OTP? DSTV Now Login Problems The first thing that you need to do to resolve the issue is to make sure that you are using the correct login details. To link and unlink your smartcard, logon to your Connect Profile on DStv.co.za, then select DStv Subscriptions, from there you will get options to link and unlink your smartcard. DSTV Now is great for watching your favorite shows and movies on the go. A world of DStv … To log into DSTV Now, you need to take the following steps; Go to the DSTV Now website. Our aim is to create awesome experience for you & your family. Should the problems persist, you may need to get in touch with DSTV to get the issue resolved. Explore BoxOffice, Showmax, DStv Thanks rewards and much more with your own dashboard. Enjoy DStv on the go. Country, in instances where the customer is not linked. Experience our new website! You can find out how to sign up for your Connect ID here. What will happen if a linked customer disconnects their DStv subscription? What will happen if a linked customer upgrade/downgrade their DStv subscription? What happens if a customer has exceeded the maximum 4 OTP requests? Please note that data costs apply if you are using the app on your mobile network. Linking the Connect ID to a DStv subscription is essential as it gives the customer access to the DStv Now catalogue associated with the subscription they purchased or package they subscribed for. Usually, I like to get in touch via Facebook, where DSTV is very responsive. The customer will have to contact the Live Chat team for assistance. If yes, you can do so using the button above. If the customer’s DStv subscription has been either disconnected or cancelled, then they will be advised to reactivate or reconnect. That’s it! We all now have so many passwords and login details that it can be difficult to remember everything. Not a DStv Customer? As an affiliate of Amazon and other companies, we earn from appropriate sales. A customer can sign into the DStv website https://connect.dstv.com and select “Update Sign in Details” to update their details. What are the next steps if the system is still unable to find the Customers’ account, even after providing the additional information above? One Connect profile. Whatever it is that you wish to view, you can do so using DSTV Now. The customer will be allowed to attempt another OTP request after an hour. How do I create account; where do I go to register for a Connect account? Sign in to your DStv account where you can pay, manage and upgrade your subscriptions What will happen if a linked customer reconnects their DStv subscription? Sign into DSTV Connect using your email and password. How do l link or unlink my smartcard online? Find this number on the back of your smartcard or press menu on your remote and go to information central. Sign In. If the customer did not receive the OTP via SMS or email, then they would have to update the Account Holders information. Required fields are marked *. Remember My Sign-In ID. You do not have to sign in to pay your account or fix an error, Fix Error Codes from the comfort of your own home, Pay for your own subscription or pay for someone else, Find out where you can make a payment for your subscription, Login to manage your account details or view your balance, Upgrade or change your package effortlessly, Find out more about our available packages and devices, Find an DStv installer near you at the click of the a button, Find more info about Self Service including FAQs or 'How To' videos, Get more info on how you can get a hold of us, Stay-up-to-date on all you need to know about Self Service. Your email address will not be published. A smartcard is a unique chipped card that exists in your DStv decoder. What happens if the customer had not received the OTP via SMS or email? Click on the “Sign in,” button to the top right corner of your screen. Your smartcard number is on the reverse of your smartcard, underneath the barcode. The customer will be able to Watch all the DStv Now free channels available. Anyway, the following is how to do the DSTV Now login; To log into DSTV Now, you need to take the following steps; You may encounter problems while trying to log into DSTV Now. How do I change my profile name and personal information on my Connect account? Please follow the "link smartcard" prompts on the DStv Now website to complete this action. Once a customer has created a Connect ID, they can sign into the DStv website to. © 2020 MultiChoice (PTY) LTD. All rights reserved. How long is the OTP sent to the customer valid for? These include SuperSport (website and App), DStv.co.za (website), DStv Now (website and App), BoxOffice (website). If you have not already signed up for DSTV Now, you need to do so to create an account. What happens if the customer does not have an agreement with an active subscription? By linking your smartcard to your Connect ID, we can identify what subscription you are currently enjoying with DStv and deliver the relevant services to you. Password. This card is linked to your decoder and your customer number that was created with MultiChoice when you initiated your DStv subscription. Don't have an account? Signing up is easy enough. What will happen if the customer does not have a subscriptions to link? You can find out how to sign up for your Connect ID here. The only catch is that you need to have lot’s of bandwidth to really enjoy your shows on your phone or on your desktop or laptop. What happens if a linked customer adds new devices to their DStv subscription? If a customer has a holiday home subscription, will the customer be able to link to Connect ID? Sign-In ID. A Connect ID is a profile that allows users to login to all DStv websites and Apps. Now make payment and check your balances easily with brand new DStv Africa dashboard. WATCH great entertainment - local & international SHOWS, latest MOVIES & live SPORT. I forgot my Connect account password, is there a way that I can retrieve it? DStv is available online at now.dstv.com or by downloading the DStv app for your mobile device from either the Google Play Store or Apple App Store.. DStv Connect has a "forgot password" link where you request to reset and change your password. Please visit our Disclaimer page for more. The customer will be able to watch DStv Now linked to their subscription or package selected. These include SuperSport (website and App), DStv.co.za (website), DStv Now (website and App), BoxOffice (website). Visit the DStv website to subscribe or find out more. A Connect ID is required in order to access certain website and App functionality, as well as all services linked to DStv. Once signed in, you can enjoy your favorite shows on your tablet or on any other device. I am asked to link my smartcard to my Connect account; what does this mean and what is a smartcard? Back. Why is linking the Connect ID to a DStv subscription essential? Explore & Get DStv, Manage your account, easily Pay, & Earn rewards! Their DStv Now viewing experience will not be affected. The customer can update the following information. The OTP sent to the customer is valid for one hour. The customer will only be eligible to watch DStv Now free content. 5 Foolproof Ways of Growing Traffic to your Website in the year 2020. With your eye firmly on your data consumption, of course…, Your email address will not be published. No, holiday home subscriptions will not be available for linking. One Connect ID can be linked to a single subscription at a specific point in time. Enjoy the best live TV and Catch Up content anywhere, anytime, on your favourite device. When compared to calling, Facebook is a better way of getting in touch with DSTV customer care. DStv Connect gives you an option to change your profile picture, name and personal details on the "Update Profile" page on the DStv.co.za website. This should be the number you gave when you subscribed for your DStv account. Their DStv Now catalogue will be automatically updated to match their new package or subscription. How many subscriptions can a customer link to a Connect ID? Should that happen, there is no need to panic. So, if you are looking to log into DSTV Now, you can do so using the button below. You can create a Connect account by clicking "Register" in the top right of the DStv.co.za website and following the prompts in order to complete your registration.